Job description
Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late night hours of operations. Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest. Then you need to quickly act on this once in a lifetime opportunity to lead and develop a team for Chicken Salad Chick
Summary of Position
Lead, coordinate, and implement the planning, training, and organization necessary to achieve objectives in sales, cost control, employee hiring/training/retention, guest service/satisfaction, product quality, and cleanliness/sanitation. Ensure compliance with all operating standards for a CSC location.
Duties & Responsibilities
Provide key support to the GM as a Brand Ambassador for Chicken Salad Chick
Adhere to all policies, procedures, standards, specifications, guidelines, and training programs
Create a welcoming environment and deliver responsive, friendly, and courteous service to all guests
Ensure consistent preparation and service of products according to CSC standards
Achieve objectives for sales, service, quality, facility appearance, and cleanliness through employee training and a positive work environment
Maintain cash handling and reconciliation procedures
Make employment and termination decisions in line with GM guidelines
Fill in operationally where needed to maintain guest service standards and efficient operations
Continually develop staff in all areas of managerial and professional growth
Complete required paperwork, forms, and reports promptly and organized
Keep equipment clean and in excellent working condition through personal inspection and preventative maintenance programs
Ensure correct product count and condition upon delivery, following receiving policies and procedures
Oversee timely completion of employee performance appraisals
Schedule labor to optimize guest service, product quality, and operating standards while maintaining labor cost goals
Adhere to Brand Standards for uniform appearance and personal grooming
If you're ready to join our team, apply now! We offer competitive compensation and the opportunity to be a part of a growing and trendy brand. We can't wait to have you on board.
Qualifications:
Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold, or other elements.
Highly organized with strong attention to detail.
Ability to manage multiple tasks simultaneously and meet deadlines.
Ability to function independently and intuitively in a fast-paced environment.
Ability to navigate challenging situations and provide appropriate guidance.
Effective interpersonal, influencing, coaching, and conflict resolution skills.
Ability to manage confidential information and maintain its integrity.
Requirements:
Managers, if hired, will be required to partake in 2 - week training in Atlanta, Georgia.
Must have a valid Food Manager’s Certification and have Knowledge of local health and safety standards.
Must be able to pass a background screener based on the company’s matrix.
Must complete all competencies at the Shift Leader and Team Member levels.
Availability to work flexible hours, including evenings, weekends, and holidays.
Strong understanding of administrative processes, including financial management.
Must be at least 18 years of age.
Must have reliable transportation.
Previous experience in a leadership role in the restaurant industry.
Ability to manage multiple tasks simultaneously.
Ability to assess and provide input on team dynamics, conflict resolution, and employee relations.
Physical Requirements:
Ability to stand for long periods of time.
Frequent bending, kneeling, lifting (25-50 pounds).
Ability to travel to other restaurants, area office, training center, etc., as needed.
RGM of the Future:
Assist in Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
